Job Purpose
To serve Breakfast, Lunch and Dinner meals at three scheduled meal periods.  To assist Residents with their dining needs creating a pleasant, friendly atmosphere.

        Job Functions
The individual must be able to perform each duty at a high level of customer service as stated below.

PERFORMANCE
1. Setting/Cleaning tables, assisting coworkers with Dining Room preparation for service
2. Tray service – able to carry 8 plates at once.
3. Completes food/fluid intakes on a daily basis for both lunch and dinner.  Ability to understand percentage (%) calculation.
4. Properly filling out resident menu tickets utilizing dietary cardex to ensure proper diet orders are received (i.e. Purees, Mechanical Soft, Ground, Diabetic diets).
5. Assists residents in entering dining room and seating (i.e. pushing in dining chairs and wheel chairs, positioning walking devices so they are out of the way)
6. Encouraging residents to eat, assist resident in filling out menus, opening condiments (i.e. coffee creamers, sugar packets, dressings, etc) helping visually impaired residents with placement of table setting.
7. Assist Supervisor in training new staff.
8. Following Food and Safety Regulations.
9. Performs other job duties as assigned.

COMMUNICATION
1. Speaks to residents, family members, and co workers in a pleasant tone and respects the rights of all Residents.
2. Receive and communicate resident concerns to Dining Room Supervisor and or Team Leader at any time:
a) Resident emergencies
b) Health status
c) Behavior problems
3. Reports malfunction of equipment and or soiled Dining Room furniture.

PROFESSIONAL QUALIFICATIONS
1. Must be reliable, dependable and punctual.
2. Commitment of quality to identify opportunities for improvement relative to the dining room and the systems organizational goals.
3. Maintains a professional working relationship with all departments.
4. Complies with applicable organizational policies and procedures (i.e. Mandatory education, Health requirements, HR requirements.

QUALIFICATIONS
High School diploma or General Education Degree (GED) ; one to three months related experience and/or training; one to three years Home Health Care background preferred.

     VALUES
The employee is required to uphold the organization’s values and department values listed below:

* Residents/patients first
* Quality and Excellence
* Importance of every member of the Team
* Change
* Cost Effective
* Commitment to teaching and learning
* Commitment to family and personal values